We recognize that it can sometimes be difficult to come into the office for a therapy or dietary session. Sometimes it is due to external reasons (like schedules, distance or issues with access to care, or a pandemic) while other times it is related to internal reasons (such as fears of leaving the home, driving or riding in a vehicle). For this reason, we offer both therapy and dietary appointments using a secure video platform.
Telehealth can be short term or long term, depending on the reason and the goals. For example, if you are engaging in telehealth due to fears related to leaving your home or getting to the appointment, the goal may be to have you eventually attend an appointment in person when you are ready. Telehealth can be long term when a person is participating in telehealth due to not being able to find a provider near them that is specialized in a particular issue or a provider trained in a certain type of treatment.
Participating in telehealth is simple as long as you have a private space so you can talk freely, a secure and stable internet connection, and a computer, tablet, or smartphone with a camera or microphone. We use a HIPAA compliant platform to provide the services and at the time of the session you would need to take the following steps:
1) Sign in to your account in our client portal (set up during our initial conversation).
2) Go to your secure messages and click on the link in the email sent to you, generally labeled “link for appointment *date* at *time*”.
3) Click “Allow” for your camera and microphone.
4) Enter your name and the session will begin.
At the time of your first appointment via telehealth, we will review with you the risks and benefits of using telehealth (this will also be sent to you in advance for your review labeled “Informed Consent for Telehealth”). We will ask you for some proof of identity at the start, as well as verification of your location at time of services and the privacy of your location. We will put together a plan for any times we become disconnected or in case of an emergency. We will also talk with you about whether telehealth is a good fit for your needs and presenting issues.
We are happy to answer any questions you have in regards to telehealth and to provide you with the services you need.